Frequently Asked Questions

You can create an account by selecting the "Singleton" option on the Splash Screen within the Qysmat App.

We use a two-stage verification process to ensure the security of your account. You'll receive an OTP (One Time Password) via SMS and email during registration. If you haven't received an OTP, please check your junk/spam mail. 

No, the app blocks screenshots to ensure user privacy.

You can only chat with other single Muslims after a mutual match and have one match at a time. All conversations are private and family members are unable to view your conversations. 

You can create an account by selecting the "Parent/Guardian" option on the Splash Screen within the Qysmat app.

Weekly Islamic Quotes are uploaded by the admin and can be found in the app's dedicated section.

No, all conversation between single Muslims are private and separate to your family member on the Qysmat app. Family members only communicate with other families and have no direct access to communicate with single Muslims. 

At Qysmat, we aim to provide a safe place for our users to find a marriage partner. To help ensure this, prevent fake accounts and deter non-serious users, we decided to make it mandatory for all our users (single Muslims and family members) to provide a passport copy and take a selfie for verification. 

Rest assured, all data is securely protected and only kept for time you are registered with us.  Should you decide to leave, your account and personal data will be deleted from our records. 

At Qysmat, both parties including the single Muslim and a family member must download the app and be verified. Following this, it is entirely up to you whether one of both you use the app to search. 

Female users can blur their photos for privacy, clearing autromnatically after 7 days if a match is made or can be released before this time. The same conditions apply when families are searching. 

We understand the frustrations that can occur with blurred photos for both brothers and sisters and therefore photos will un-blur after 7 days. This allows enough time for sisters to make a decision whilst not forgetting the brothers who are waiting.

If you choose to blur your photos, they will remain blurred to all users at all times unless granted access. 

Blur option can be applied during the registration process or at anytime after by going to Profile > Settings.